Award-winning
customer data platform for hoteliers.
Guest loyalty, targeting and insights are hard when your data is siloed and messy. Guestpulse brings it together in one single platform for better analytics and CRM.
We integrate with industry leaders in PMS, POS and other guest systems
One platform for centralised guest insights and CRM
Guestpulse automatically integrates, cleans and enriches guest data into one single view. Create highly targeted marketing campaigns and rate strategies based on data-driven alerts and loyalty insights.
Faster time to action
No more siloes
One platform combining revenue, marketing and analytics - for better business questions and decisions across systems and teams.
Better data quality
One single guest view
Guestpulse algorithmically creates profiles and matches and merges duplicate profiles, enriching it with tailored loyalty metrics.
Better targetting
Hyper segmentation
No more generic insights. Understand your guests on the level of individual transactions, booking or touch points which highly customisable segments.
Beyond having just better data, and automating the obvious (reporting, segmenting,...) we were able to generate a ROI of 6x by reducing the time to insight and targeting our guests with better insights and profile data.
Yogesh Ram - Head of Marketing at the Athenaeum
Personalisation with better data.
Reduce the time to insight and action with better questions and answers about your guests.
Guestpulse identifies, recommends and suggests profitable guest segments. It’s the first platform to calculate guest profitability across your P&L allowing different teams and stakeholders to improve the bottom-line.
- For Property Owners. Identify new properties to lease or buy based on current guest, property and brand insights. Easily on-board new properties with different PMS or guest systems into one single platform.
- For Executive Management. Benchmark performance across properties, channels or segments. Automate workflows like reporting, email marketing and data management. Central data ownership means no more vendor lock-in.
- For Marketing Teams. Higher campaign ROI by targeting and segmenting guests better. Go beyond generic insights and guest metrics. Put a real number on loyalty
- For Revenue/Finance and IT Teams. Automate multi-property group reporting, forecasting and budgeting. Manage and monitor data in one central data warehouse with continuous data management and strategy support.
Tell us about your project
Our Solutions
- CRM & Profiling
- Reporting & Analytics
- Forecast & Budgeting
- Data Management